AFC Customer Relief Program
AFC is dedicated to helping our customers not only during times of growth but also through challenging times. The AFC Customer Relief Program is designed to provide support to customers who may experience longer turn-times due to the retail slowdown caused by COVID-19.
Si vous avez besoin d'une version française des détails du programme, veuillez envoyer un courriel à firstname.lastname@example.org.
|The AFC Customer Relief Program allows qualified dealers to extend current floorplans. The deferment of curtailment payments includes principal, fees, and interest. |
|How to Take Advantage of the Program* |
Log on to AFCDealer.com® or AFC On the Go mobile app to make a curtailment (no change from how this is currently done). As long as the both the dealer and the vehicle that is being curtailed are eligible for the AFC Customer Relief Program, the principal curtailment will automatically populate as $0. During the curtailment period, fees and interest will accumulate and be payable per the dealer’s contracted terms after May 31, 2020 or if the vehicle is sold.
After curtailments are scheduled, receipt(s) of the payments will be sent to the email address associated with the AFC Dealer account and will show zero dollars paid on the qualifying vehicles.
Additional Program Notes
|How to Opt Out* |
If a dealer qualifies for the AFC Customer Relief Program but would prefer to make regular curtailment payments per their contract terms, they can opt-out of the Program by contacting their local AFC branch.